I can't sign in

Work through these in order. Most sign in problems are solved in the first few steps.

1. Check your email address for typos and make sure caps lock is off.
2. Reset your password. This fixes most problems.
3. Try a private or incognito window to rule out a browser problem.
4. Clear cache and cookies and try again.
5. Disable extensions that block scripts or cookies for fades.lol.
6. Check the status page in case a service is down.

Still stuck?

Contact support with the email on your account, the product you're signing in to, and any error message you see. Never send your password.