Community
Real people, across every channel.
Community guidelines
- Be kind and respectful. We're all here to help each other.
- Never share your password, recovery codes, or full card numbers, even with people claiming to be staff.
- Fades staff will never DM you first asking for account details.
- Search the help center before asking. Many answers are already here.
- Include details when asking for help: the product, what happened, and any error message.
- Report security problems privately through the contact form, not in public channels.