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My account was hacked

What to do right away if someone else may have access to your account.

Updated October 10, 2026

If you see activity you didn't do, or can't sign in because your password changed, act quickly.

  1. Reset your password to a new, unique one. If you can't, go to step 4.
  2. Change the password on any other account that used the same one.
  3. Check your email for messages you didn't send or settings you didn't change.
  4. Contact support right away and choose Security. Give us the email on your account and what you noticed.
Do this from a device you trust. If you think the device itself is infected, run a security scan first.

Still need help?

Tell us what's happening and we'll take a look.